US Commercial Excellence Lead

HIGHRIDGE Inc.; Westminster (CO); Hybrid; USD 70,000 - 80,000; Full time

Job summary

Highridge Medical is seeking a US Commercial Excellence Lead to serve as the central partner for independent agents, coordinating pricing, contracts, reporting and customer inquiries across the region.

You will streamline processes, protect pricing discipline, and enable agents to focus on revenue generation while ensuring governance and compliance within a decentralized selling environment.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, or related field or equivalent experience.
• 2+ years of experience in commercial operations, sales support, or project coordination roles.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Strong analytical skills with the ability to interpret data and generate insights.
• Excellent communication and interpersonal skills to work effectively with cross-functional teams.

Responsibilities

• Act as the single point of contact for all agents within their geography on commercial and sales-support matters.
• Provide day-to-day support across pricing, contracts, reporting, sales tools, and customer inquiries.
• Proactively manage agent needs and risks that could impact revenue, customer experience or compliance.
• Coordinate deal execution within an agent-led selling framework, including opportunity and pipeline support.
• Ensure consistent application of commercial policies across independent agents.
• Own regional tracking and updates of pricing/contract statuses.
• Act as liaison between agents and other internal functions to ensure governance without slowing sales.
• Translate commercial data into actionable insights.
• Surface risks and opportunities specific to agent behavior and market dynamics.
• Identify recurring pain points in the agent model and drive process simplification and standardization.
• Support rollout and adoption of enterprise commercial excellence initiatives at the local level.
• Triage issues within Implant Base and ensure on time case bookings.

Skills

Analytical skills

Communication

Project coordination

Education

Bachelor's degree or equivalent experience

Tools

Excel

PowerPoint

Job description

US Commercial Excellence Lead

The Commercial Excellence Lead – Regional (U.S.) is the central commercial interface for an agent-led sales model, accountable for ensuring that independent agents can sell effectively, compliantly, and efficiently. The role operates as a single point of accountability for all non-operational commercial activities across an assigned U.S. region spanning sales operations, pricing, contracts, reporting, and customer coordination. In an agent-heavy model, this role replaces fragmented functional touchpoints with a unified commercial partner, protecting pricing discipline, accelerating deal execution, and improving agent enablement - while maintaining scale, consistency, and governance.

Role Purpose

Serve as the embedded commercial partner to regional agents, acting as their primary interface into the organization. Reduce complexity and friction for agents by owning coordination across internal commercial functions. Ensure agents remain focused on revenue generation, not internal navigation or process management. Balance commercial agility with policy compliance in a decentralized selling environment.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field or experience in lieu of degree
• 2+ years of experience in commercial operations, sales support, or project coordination roles
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint
• Strong analytical skills with the ability to interpret data and generate insights
• Excellent communication and interpersonal skills to work effectively with cross-functional teams

Preferred Qualifications

• Knowledge of data visualization tools like Tableau or Power BI
• Familiarity with commercial strategy frameworks and sales methodologies
• Previous experience in a commercial excellence or sales operations role within a B2B environment

Responsibilities

• Act as the single point of contact for all agents within their geography on commercial and sales-support matters
• Provide day-to-day support across pricing, contracts, reporting, sales tools, and customer inquiries
• Proactively manage agent needs and risks that could impact revenue, customer experience or compliance
• Coordinate deal execution within an agent-led selling framework, including opportunity and pipeline support
• Ensure consistent application of commercial policies across independent agents
• Own regional tracking and updates of pricing/contract statuses
• Act as liaison between agents and other internal functions to ensure governance without slowing sales
• Translate commercial data into actionable insights
• Surface risks and opportunities specific to agent behavior and market dynamics
• Identify recurring pain points in the agent model and drive process simplification and standardization
• Support rollout and adoption of enterprise commercial excellence initiatives at the local level
• Triage issues within Implant Base and ensure on time case bookings

Salary

Salary $70,000.00- 80,000.00 annually

Company Information

Welcome to the Highridge Medical's Career Page. Highridge Medical is committed to improving spine care by partnering with the surgeon community to drive innovation. The company has a compelling and comprehensive portfolio supported by extensive clinical evidence, including solutions for complex spine, motion preservation, minimally invasive surgery, biologics, and enabling technologies. For additional information, please visit www.highridgemedical.com.