US Benefits & Leave Administrator — Temporary Support

insightsoftware, LLC; Maryland; Hybrid; USD 65,000 - 90,000; Part time

Job summary

insightsoftware is seeking an experienced U.S. Benefits & Leave Administrator to provide temporary support to our Total Rewards team. You will hands-on administer U.S.

health and welfare benefits and leave programs, focusing on employee support, vendor coordination, issue resolution, and continuity of day-to-day benefits operations. The role requires 3+ years of benefits administration experience, knowledge of FMLA/disability, and strong attention to detail to handle high volumes of inquiries.

Qualifications

• 3+ years of hands-on U.S. benefits administration experience.
• Working knowledge of U.S. leave administration, including FMLA and disability programs.
• Experience working directly with benefits carriers and third‑party administrators.
• Ability to independently research and resolve benefits issues with limited direction.
• Strong attention to detail and ability to manage a high volume of employee inquiries and operational tasks.
• Workday Benefits experience strongly preferred.
• Experience with Fidelity, Unum, Cigna, or similar benefits vendors is a plus.

Responsibilities

• Respond to employee benefits questions and resolve benefits-related inquiries and escalations.
• Administer and support U.S. health and welfare programs, including medical, dental, vision, HSA/FSA, life, disability, and 401(k) programs.
• Support leave administration, including FMLA, disability, parental and other company leaves, and coordinate with employees, HR, payroll, and leave vendors as needed.
• Research and resolve enrollment, eligibility, deduction, carrier integration, and vendor issues.
• Review and reconcile benefits invoices and coordinate timely payment with Accounts Payable.
• Perform routine benefits audits and reconciliations to identify and resolve enrollment or data discrepancies.
• Support qualifying life events, new-hire enrollments, terminations, and other benefits transactions.
• Partner with benefits carriers, brokers, and third-party administrators to resolve outstanding issues.
• Document recurring processes, procedures, and outstanding items to support ongoing benefits administration.
• Provide additional benefits support as needed during the temporary assignment.

Skills

Benefits administration

Leave administration

Vendor management

Workday

Attention to detail

Customer service

Tools

Workday Benefits

Fidelity

Unum

Cigna

Job description

insightsoftware is seeking an experienced U.S. Benefits & Leave Administrator to provide temporary support to our Total Rewards team. You will hands-on administer U.S.

health and welfare benefits and leave programs, focusing on employee support, vendor coordination, issue resolution, and continuity of day-to-day benefits operations. The role requires 3+ years of benefits administration experience, knowledge of FMLA/disability, and strong attention to detail to handle high volumes of inquiries.