US-Based Live Chat Support Specialist

kozmetickesluzby.vecnakraska.sk - Jobboard; Lago Vista (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive insurance benefits

401(k) with employer match

Paid time off and holidays

Pet insurance

Job summary

Window Works LLC, based in Lago Vista, TX, is looking for a Chat Representative to handle customer inquiries via live chat. The ideal candidate is attentive, reliable, and a self-starter with a high school diploma.

Responsibilities include engaging customers, resolving issues, and maintaining a positive experience. The role offers a competitive compensation package, comprehensive insurance, and a 401(k) with an employer match.

Qualifications

• Previous experience in customer service or chat support preferred.
• Ability to multitask and manage time effectively.
• Strong attention to detail and a passion for helping others.

Responsibilities

• Engage with customers via live chat, responding to inquiries.
• Resolve customer issues efficiently and effectively.
• Document customer interactions and feedback in the CRM system.
• Collaborate with team members to improve service processes.

Skills

Excellent written communication skills

Multitasking

Problem-solving skills

Customer service experience

Education

High school diploma or equivalent

Tools

Chat software

CRM systems

Job description

Window Works LLC, based in Lago Vista, TX, is looking for a Chat Representative to handle customer inquiries via live chat. The ideal candidate is attentive, reliable, and a self-starter with a high school diploma.

Responsibilities include engaging customers, resolving issues, and maintaining a positive experience. The role offers a competitive compensation package, comprehensive insurance, and a 401(k) with an employer match.