US Account Manager - Brand Partnerships

FLIGHTSTORY; New York (NY); Hybrid; USD 81,000 - 99,000; Full time

Job summary

FlightStory is seeking an operations backbone for its US commercial team, supporting Brand Partnership Leads from pitch to delivery and renewal on The Diary of a CEO, Hot Smart Rich, and future US creator brands. The role can evolve into a sales seat or lead 360° branded campaigns, with hybrid NY work and on-site shoots as needed.

The position emphasizes invoicing, contracts, and usage rights with finance and legal, plus post-campaign reporting to fuel renewals and future pitches.

Qualifications

• 2–5 years in account management, sales support, or related roles.
• Experience with CRM tools and commercial reporting.
• Interest in podcasting and creator-led media.
• Strong PowerPoint/Keynote and Excel/Sheets skills.
• Ability to manage multiple accounts and deadlines.

Responsibilities

• Turn pitches into polished, on-brand decks, proposals and pricing outlines.
• Keep rate cards, sponsorship inventory and packaging current.
• Maintain CRM accuracy, track sell-through and flag renewals early.
• Serve as day-to-day client contact post-deal and manage briefs to delivery.
• Oversee invoicing and support contracts and usage rights with finance and legal.
• Produce post-campaign reports and case studies to drive renewals.
• Help build the US commercial playbook and support event presence.

Skills

Attention to detail

Organisation

Commercial presentation

Data hygiene

Client communication

Tools

CRM tools

Job description

REPORTING TO: US Brand Partnership Leads

LOCATION: NEW YORK / EAST COAST (HYBRID: CO-WORKING SPACE & REMOTE)

SALARY: UP TO $90,000 + COMMISSION

ABOUT FLIGHTSTORY

We are a media and investment company, and we are on a mission to elevate the stories, build the communities, and support the founders that inspire a happier, healthier humanity. We scale creator-led media, ventures and communities.

ROLE MISSION

Be the operational backbone of FlightStory’s new US commercial team. You’ll support our Brand Partnership Leads through every deal on The Diary of a CEO, Hot Smart Rich and future US creator brands, from first pitch to delivery and renewal. As the US business grows, the role can expand into a sales seat of your own or into leading 360° branded content campaigns.

KEY OUTCOMES

• Turn pitches into polished, on-brand decks, proposals and pricing outlines for inbound briefs and outbound pitches.
• Keep rate cards, sponsorship inventory and packaging current across podcast, video, social, newsletter and IRL formats.
• Keep the CRM accurate, track sell-through and inventory, and flag renewals, at-risk deals and upsell opportunities early.
• Act as day-to-day client and agency contact after a deal closes, managing briefs through to delivery with creative, production and partner management, including on-site support at creator shoots.
• Manage invoicing and support contracts and usage rights with finance and legal.
• Produce post-campaign reports and case studies that drive renewals and future pitches.
• Help build the US commercial playbook and support FlightStory’s presence at events such as Podcast Movement, Advertising Week, Upfronts and SXSW.

CORE COMPETENCIES

• Attention to detail: you catch what others miss and nothing slips through.
• Organisation: you can run multiple accounts, deals and deadlines at once.
• Commercial presentation: you build clean decks and pricing materials (strong PowerPoint/Keynote and Excel/Sheets)
• Data hygiene: you’re comfortable owning CRM accuracy and reporting cadences.
• Client communication: you’re clear and professional with brand and agency contacts at every level.

YOU’LL THRIVE HERE IF

• You enjoy making a fast-moving sales operation run smoothly.
• You anticipate what senior sellers need before they ask.
• You like building process in an environment that’s still taking shape.
• You’re genuinely interested in podcasting, creator-led media and brand partnerships.
• You want a role that can grow with the US business.

IDEAL BACKGROUND

• 2–5 years in account management, sales support, media planning or campaign management, ideally in podcasting, digital media, a creative agency or creator economy sales.
• Experience with CRM tools and commercial reporting.
• Nice to have: podcast analytics or ad-serving platforms (Megaphone, YouTube Analytics, Podsights); usage rights, talent fees or content licensing; high-growth or startup commercial teams; familiarity with US holding companies or agency planning teams.