Account Manager - Brand Partnerships

Loud; New York (NY); Hybrid; USD 81,000 - 99,000; Full time

Job summary

Loud in New York, NY is seeking an Account Manager to oversee brand relationships within our Brand Division and act as the bridge between clients and internal production teams. You will manage end-to-end account activities for branded content, including video planning, production coordination, shoot execution, and delivery.

The ideal candidate is highly organized, a strong communicator, production-savvy, and comfortable juggling multiple brand partners.

Qualifications

• 2–5 years of account management or client services experience in a digital production setting.
• Solid understanding of digital content production workflows (pre-, production, post-).
• Excellent written and verbal communication; comfortable using Slack and fast-paced environments.
• Based in the New York City area and able to meet in person as needed.

Responsibilities

• Serve as the day-to-day contact for brand partners across active projects.
• Translate brand goals and creative direction into internal briefs and action plans.
• Coordinate end-to-end branded content production from kickoff to delivery.
• Manage timelines, deliverables, revisions, and client approvals.
• Maintain clear communication across Slack and project management tools.

Skills

Account management

Brand partnerships

Client services

Communication skills

Organizational skills

Tools

Slack

PM tools

Job description

Location: New York, NY (Hybrid / In-Office as needed)

Type: Full-Time

Compensation: $90,000 base (commensurate with experience)

Overview

We’re looking for an Account Manager to help manage brand relationships within our Brand Division and serve as the bridge between clients and our internal production teams. This role handles end-to-end account management across branded content initiatives, including video planning, production coordination, shoot execution, communication, and delivery.

The ideal candidate is highly organized, deeply communicative, production-savvy, and comfortable managing multiple brand partners simultaneously. You will be responsible for keeping projects moving smoothly, clients informed, and internal teams aligned across Slack and all necessary communication channels.

This is a hands‑on, client‑facing role for someone who understands how digital content gets made and knows how to manage expectations, timelines, and creative workflows at a high level.

Key Responsibilities

Client & Account Management

• Serve as the day‑to‑day contact for brand partners across active projects
• Manage client communication across Slack, email, calls, and meetings, ensuring responsiveness, clarity, and strong relationship management
• Translate brand goals, creative direction, and project objectives into clear internal briefs and action plans
• Proactively manage client expectations, timelines, deliverables, and approvals
• Identify opportunities to strengthen partnerships, expand scope, and improve overall client experience

Production & Project Management

• Coordinate end‑to‑end execution of branded content videos, from kickoff through final delivery
• Work closely with producers, creatives, talent, and post‑production teams to ensure projects stay on schedule and on budget
• Manage shoot planning and logistics in collaboration with production leads (scheduling, locations, talent, assets, approvals)
• Track milestones, deliverables, revisions, and feedback loops across multiple concurrent projects
• Ensure all creative output aligns with brand guidelines, project objectives, and platform best practices

Internal Management & Communication

• Maintain clear, organized communication across Slack and project management tools
• Keep internal stakeholders and Account Director updated on timelines, priorities, and client feedback

Operational Responsibilities

• Manage scopes of work, timelines, and deliverables in coordination with leadership
• Ensure a high bar for organization, follow‑through, and accountability across all brand engagements

Qualifications

• 2-5 years of experience in account management, brand partnerships, or client services at a digital production company, creative agency, or branded content studio
• Strong understanding of digital content production workflows (pre‑production, production, post‑production)
• Proven experience managing brand clients and multiple projects simultaneously
• Exceptional communication skills, written and verbal, with comfort operating primarily in Slack and fast‑moving environments
• Highly organized, detail‑oriented, and proactive with a strong sense of ownership
• Based in New York City Area and available for in‑person meetings, shoots, and productions as needed

Nice to Have

• Experience working with creators, influencers, or talent‑led productions
• Familiarity with short‑form and platform‑native content (TikTok, Instagram, YouTube, etc.)
• Background in branded entertainment, social content, or performance‑driven content

Why This Role

This is a high‑impact role. You’ll sit at the center of meaningful creative work, collaborate with talented internal teams, and play a critical role in delivering best‑in‑class branded content for leading partners.