Urology Surgery Scheduler — Streamline Patient Journeys

Indiana University Health; Muncie (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Indiana University Health is seeking a Surgery Scheduler in Muncie to coordinate and schedule surgical procedures, serving as the primary liaison between patients, providers, hospitals, and surgery centers. You will manage scheduling, obtain authorizations, verify patient information, and communicate pre-operative instructions to ensure smooth operations.

The role requires attention to detail, strong communication, and the ability to maintain accurate records in the EMR and scheduling systems.

Qualifications

• High school diploma or equivalent required.
• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• Requires general knowledge of medical terminology and general anatomy to recognize and record exams/diagnoses.
• Requires basic computer skills.
• Scheduling experience preferred.

Responsibilities

• Managed inbound and outbound phone communications
• Scheduling patient appointments
• Collaborating with clinical staff and other departments

Skills

Medical office experience

Insurance verification knowledge

Medical terminology

Scheduling experience

Computer skills

Customer service

Education

High school diploma or equivalent

Tools

Cerner scheduling

Job description

Indiana University Health is seeking a Surgery Scheduler in Muncie to coordinate and schedule surgical procedures, serving as the primary liaison between patients, providers, hospitals, and surgery centers. You will manage scheduling, obtain authorizations, verify patient information, and communicate pre-operative instructions to ensure smooth operations.

The role requires attention to detail, strong communication, and the ability to maintain accurate records in the EMR and scheduling systems.