Urology Scheduler & Patient Access Specialist

MaineGeneral Medical Center; Augusta (ME); On-site; USD 2,755,000 - 4,860,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Wellness programs and resources

Tuition reimbursement and retirement计划

Job summary

MaineGeneral Health is seeking a dedicated Scheduler for the Urology team. The role emphasizes precise patient data handling, appointment coordination, and accurate registration of demographics and insurance information.

The ideal candidate has healthcare office experience, strong attention to detail, and excellent communication skills to support patients and staff in a fast-paced environment.

Qualifications

• 1+ year of experience in a healthcare setting (medical office or healthcare access center preferred).
• Strong focus on detail and ability to manage demographic and insurance information accurately.
• Excellent interpersonal and customer service skills with a professional, compassionate demeanor.

Responsibilities

• Schedule patient appointments using department-specific scheduling software.
• Coordinate with medical staff to confirm provider and facility availability.
• Provide clear pre‑procedure instructions and confirm appointment details with patients/families.
• Collect and verify patient demographics, insurance information, and pre-authorizations.
• Maintain organized records to support efficient Urology operations.

Skills

Attention to detail

Interpersonal skills

Healthcare experience

Tools

EMR systems

Scheduling software

Job description

MaineGeneral Health is seeking a dedicated Scheduler for the Urology team. The role emphasizes precise patient data handling, appointment coordination, and accurate registration of demographics and insurance information.

The ideal candidate has healthcare office experience, strong attention to detail, and excellent communication skills to support patients and staff in a fast-paced environment.