Patient Access & Scheduling Specialist

minnesotaurology; Woodbury (MN); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Health savings account

Flexible spending accounts

Paid time off

Disability insurance

Life insurance

Job summary

Minnesota Urology is seeking an Appointment Scheduler to support patient access and scheduling across clinics. You will answer calls, schedule, reschedule, and cancel appointments while gathering patient information and coordinating with providers.

The role requires strong communication, excellent organization, and accuracy in a fast-paced healthcare environment. Proficiency with scheduling software and EHR systems is valued, and the team emphasizes patient-focused service.

Qualifications

• Excellent communication and professional patient interaction.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with scheduling software or EHR systems.

Responsibilities

• Answer incoming calls and assist patients with scheduling, rescheduling, and cancellations.
• Gather patient information and identify appropriate appointment types based on provider availability.
• Coordinate scheduling and update patient records in the EHR.
• Document interactions and send reminders to patients.
• Communicate with clinical and administrative teams to resolve conflicts and support daily clinic operations.

Skills

Communication

Organizational skills

Attention to detail

Scheduling software

Tools

Electronic Health Records (EHR)

Scheduling software

Job description

Minnesota Urology is seeking an Appointment Scheduler to support patient access and scheduling across clinics. You will answer calls, schedule, reschedule, and cancel appointments while gathering patient information and coordinating with providers.

The role requires strong communication, excellent organization, and accuracy in a fast-paced healthcare environment. Proficiency with scheduling software and EHR systems is valued, and the team emphasizes patient-focused service.