Urology Practice Office Manager

Lifespan; Providence (RI); On-site; USD 53,000 - 88,000; Full time

Job summary

Brown University Health in Providence is seeking an Office Manager to oversee daily non-clinical operations of the outpatient practice and supervise administrative staff. The role ensures efficient staff training, scheduling, and alignment with clinic goals to maximize patient satisfaction.

Responsibilities include coordinating provider schedules, maintaining office operations, ensuring billing readiness, and improving patient access and flow.

Qualifications

• Graduate of an accredited medical business education program or equivalent experience.
• Minimum high school diploma; Bachelor's degree in management, business administration, or health care administration preferred.
• Two years related experience in the management or administration of a physician practice or hospital outpatient department.

Responsibilities

• Develops and maintains working knowledge of outpatient medical practice to maximize operational effectiveness.
• Participates in overall planning of office activities to accomplish the practice's mission and long and short-term goals.
• Supervises the daily activities of the staff and assigns tasks with deadlines.
• Manages patient flow to ensure prompt, organized, and pleasant patient experience.
• Collaborates with billing team to ensure accuracy of front-end billing activities and referrals.

Skills

Office management

Staff supervision

Communication

Education

Bachelor's degree in management, business administration, or health care administration

Tools

Computer software

Job description

Brown University Health in Providence is seeking an Office Manager to oversee daily non-clinical operations of the outpatient practice and supervise administrative staff. The role ensures efficient staff training, scheduling, and alignment with clinic goals to maximize patient satisfaction.

Responsibilities include coordinating provider schedules, maintaining office operations, ensuring billing readiness, and improving patient access and flow.