Medical Practice Operations Leader

CMPI Coastal Medical Physicians, Inc., d/b/a Brown Health Medical Group Primary Care; East Providence (RI); On-site; USD 53,000 - 88,000; Full time

Job summary

Brown University Health is seeking an Office Manager to oversee daily non-clinical operations at the East Providence location. You will supervise office staff, train teams, and implement policies to enhance patient service and efficiency.

You will collaborate with billing to ensure accurate front-end processes, schedule providers, and maintain compliance with E/M guidelines while protecting patient confidentiality and promoting excellent care delivery.

Qualifications

• Graduate of an accredited medical business program or equivalent experience.
• Minimum high school diploma; bachelor’s degree preferred.
• Experience in management or administration of a physician practice preferred.

Responsibilities

• Oversees daily non-clinical administrative operations of assigned office(s).
• Supervises non-clinical office staff and trains/schedules the team.
• Participates in creating and implementing office policies and procedures.
• Collaborates with billing to maximize revenue through compliant processes.
• Manages provider schedules and ensures adequate administrative support for clinicians.
• Ensures patient service excellence and maintains confidentiality.

Skills

Staff supervision

Staff training

Communication

Operations management

Education

Bachelor’s degree in management / health care administration

High school diploma minimum

Tools

Computer software

Job description

Brown University Health is seeking an Office Manager to oversee daily non-clinical operations at the East Providence location. You will supervise office staff, train teams, and implement policies to enhance patient service and efficiency.

You will collaborate with billing to ensure accurate front-end processes, schedule providers, and maintain compliance with E/M guidelines while protecting patient confidentiality and promoting excellent care delivery.