Outpatient Office Manager - Medical Practice Operations

Brown University Health; Providence (RI); On-site; USD 53,000 - 88,000; Full time

Job summary

Brown University Health is seeking an Office Manager to oversee daily non-clinical operations and supervise administrative staff. You will help implement policies, ensure efficient patient flow, and support clinicians with scheduling and billing coordination.

Responsibilities include staff development, training, and improving front-end processes in collaboration with billing to maximize revenue. The role emphasizes confidentiality and compliance with regulatory standards within a university

Qualifications

• Graduate of an accredited medical business education program or equivalent experience required.
• Minimum high school diploma.
• Bachelor’s degree in management, business administration, or health care administration preferred.

Responsibilities

• Develops and maintains working knowledge of outpatient medical practice to maximize operational effectiveness.
• Supervises daily staff activities, assigns tasks, and monitors deadlines.
• Ensures adequate staffing and efficient office functions.
• Oversees triaging calls, scheduling, patient registration, and access to care.
• Manages provider schedules and supports clinicians with administrative needs.
• Maintains inventory and procurement of office and medical supplies.

Skills

Staff supervision

Office operations

Effective communication

Patient service focus

Education

Bachelor’s degree in management or health care administration

Graduated from medical office administration program or equivalent

Tools

Computer software proficiency

Job description

Brown University Health is seeking an Office Manager to oversee daily non-clinical operations and supervise administrative staff. You will help implement policies, ensure efficient patient flow, and support clinicians with scheduling and billing coordination.

Responsibilities include staff development, training, and improving front-end processes in collaboration with billing to maximize revenue. The role emphasizes confidentiality and compliance with regulatory standards within a university