Urology Office Front Desk & Admin Assistant

AdventHealth; Glenn Brook (NC); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Hendersonville, NC is seeking a Full Time Front Desk/Patient Services associate. Schedule includes Day Mon-Fri 8am-5pm, with a Day-Weekend shift pattern in the United States context.

The role involves greeting patients, managing medical record requests, and supporting daily closing procedures to ensure smooth operations. Responsibilities include answering calls, guiding patients through policies, and maintaining accurate documentation.

Qualifications

• High School Grad or Equiv is required.
• Field of Study: or equivalent.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.

Education

High School Grad or Equiv

Field of Study: or equivalent

Job description

AdventHealth in Hendersonville, NC is seeking a Full Time Front Desk/Patient Services associate. Schedule includes Day Mon-Fri 8am-5pm, with a Day-Weekend shift pattern in the United States context.

The role involves greeting patients, managing medical record requests, and supporting daily closing procedures to ensure smooth operations. Responsibilities include answering calls, guiding patients through policies, and maintaining accurate documentation.