Office Assistant Urology

adventhealth; Asheville (NC); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental leave

Career development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet benefits

Job summary

AdventHealth Hendersonville is seeking a friendly front desk associate to greet patients, manage check-in and check-out, and coordinate medical record requests with accuracy. The role supports clinic operations and ensuring a smooth patient flow in a busy environment.

The position emphasizes outstanding customer service, clear communication, and timely handling of calls and tasks, including front desk duties and routine closing procedures. Training and benefits are provided from day one.

Qualifications

• High School Grad or Equiv (Required).
• Field of Study: or equivalent.
• 1+ years related experience (Preferred).
• Licenses and Certifications: N/A

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.

Skills

Customer service

Phone etiquette

Communication skills

Multitasking

Education

High School Diploma

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day-Weekend (United States of America)

Address:

630 5th Ave W

City:

Hendersonville

State:

North Carolina

Postal Code:

28739

Job Description:

Schedule:Full Time

Shift:Day Mon-Fri 8am-5pm

Location:630 5th Avenue West, Hendersonville, NC 28792

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.

Education:

• High School Grad or Equiv [Required]

Field of Study:

• or equivalent

Work Experience:

• 1+ years related experience [Preferred]

Licenses and Certifications:

• N/A

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.05 - $24.08

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.