Healthcare Office Assistant | Front Desk & Admin Support

AdventHealth; Hendersonville (TN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Hendersonville, NC is hiring for a full-time front desk/clerical role within the patient access team. The position focuses on greeting patients, scheduling appointments, collecting insurance cards, processing referrals, and handling payments with a patient-first approach.

The role requires a High School diploma or equivalent, with 1+ year of related experience preferred. Work hours are day shift, Monday through Thursday, with Friday half-day; some procedures include insurance

Qualifications

• High School diploma or equivalent required.
• 1+ year of related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and documents calls promptly.
• Collects insurance cards and IDs for encounters.
• Schedules and confirms patient appointments to minimize no-shows.
• Obtains and distributes patient information and supports care needs.
• Collects copays and other payments per policy.
• Establishes patient payment plans as required.
• Processes referrals accurately and timely.

Education

High School Grad or Equiv [Required]

Job description

AdventHealth in Hendersonville, NC is hiring for a full-time front desk/clerical role within the patient access team. The position focuses on greeting patients, scheduling appointments, collecting insurance cards, processing referrals, and handling payments with a patient-first approach.

The role requires a High School diploma or equivalent, with 1+ year of related experience preferred. Work hours are day shift, Monday through Thursday, with Friday half-day; some procedures include insurance