Urology Clinic Manager — Patient-Centric Ops Lead

Citizensmemorial; Bolivar (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Employee wellness program

Job summary

Citizens Memorial Hospital (CMH) in Bolivar, Missouri, seeks a Manager for the Urology Clinic to lead daily operations and deliver high-quality patient care. This full-time role requires clinical leadership, process oversight, and collaboration with providers and staff to ensure efficient service delivery.

The Manager will implement directives, address patient concerns, manage staffing and staffing changes, and oversee billing tasks at the point of service.

Qualifications

• Secondary degree in business or health-related field required; Master’s degree preferred.
• 1-3 years of management experience in a clinical setting is required.
• Knowledge of ICD-9 and CPT coding; leadership.
• Varying clinical licenses and certifications will be considered.
• Prolonged standing and walking during the shift.
• Experience in a patient-facing clinical role is beneficial.

Responsibilities

• Manage daily operations of a busy urology clinic with providers and clinical/administrative staff.
• Implement administrative directives and support clinic policy/procedure compliance.
• Investigate and assist in resolving patient concerns/grievances and communicate to physicians.
• Monitor staffing levels and coordinate float staff or extra staffing as needed.
• Collect deductibles, co-insurances, and non-participating payers at time of service.
• Perform additional clinical and non-clinical duties to ensure efficient patient care.

Skills

ICD-9 and CPT coding

Leadership

Education

Secondary degree in business or health-related field

Master's degree preferred

Job description

Citizens Memorial Hospital (CMH) in Bolivar, Missouri, seeks a Manager for the Urology Clinic to lead daily operations and deliver high-quality patient care. This full-time role requires clinical leadership, process oversight, and collaboration with providers and staff to ensure efficient service delivery.

The Manager will implement directives, address patient concerns, manage staffing and staffing changes, and oversee billing tasks at the point of service.