Urology Clinic Front Desk Specialist – Patient Care

Salem Health Hospitals & Clinics; Salem (OR); Vor Ort; USD 40.000 - 50.000; Vollzeit

Zusammenfassung

Salem Health in Salem, OR invites a dedicated Medical Office Assistant to join the Urology Clinic. You will manage scheduling, registration, insurance verification, and patient communications to ensure a smooth, welcoming experience from arrival to departure.

The role emphasizes accuracy, HIPAA compliance, and compassionate service in a fast-paced multidisciplinary setting, with a 40-hour workweek, typical 8:00 am–5:00 pm schedule, and a focus on excellent patient care and operational efficiency.

Qualifikationen

• High school diploma or equivalent OR 5 years of healthcare experience.
• Exceptional computer skills and ability to master multiple programs quickly.
• Strong interpersonal skills for a busy, multidisciplinary clinic setting.
• Typing speed of 60 wpm and excellent telephone etiquette.
• Maintain HIPAA privacy and security compliance.

Aufgaben

• Greet and assist patients and visitors.
• Schedule appointments, follow-ups, and referrals.
• Manage phone calls and messages professionally.
• Verify orders and register patients accurately.
• Handle no-shows and late arrivals.
• Verify insurance, collect payments, and obtain authorizations.
• Maintain patient records and HIPAA compliance.
• Enter charges and manage work queues.
• Update scheduling templates as needed.
• Compile data for reporting and performance tracking.
• Order and maintain supplies efficiently.

Kenntnisse

Customer service

HIPAA compliance

Phone etiquette

Data entry

Ausbildung

High school diploma or GED

Healthcare setting experience (5+ years)

Tools

MS Office

EHR/Clinic software

Jobbeschreibung

Salem Health in Salem, OR invites a dedicated Medical Office Assistant to join the Urology Clinic. You will manage scheduling, registration, insurance verification, and patient communications to ensure a smooth, welcoming experience from arrival to departure.

The role emphasizes accuracy, HIPAA compliance, and compassionate service in a fast-paced multidisciplinary setting, with a 40-hour workweek, typical 8:00 am–5:00 pm schedule, and a focus on excellent patient care and operational efficiency.