Urology Clinic Front Desk & Scheduling Specialist

DHR Health; Edinburg (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

DHR Health RMF Clinic in Edinburg, TX is seeking a Clinic Office Specialist to provide clinical and administrative support in a busy urology practice. This full-time role involves patient reception, scheduling, insurance verification, and registration tasks to ensure smooth operations.

The ideal candidate will have a high school diploma or GED, proficiency with Microsoft Office, strong communication skills, and bilingual English/Spanish abilities to assist a diverse patient base.

Qualifications

• High School diploma/GED, preferred.
• Computer skills required with knowledge of Microsoft Office suite.
• Good written and verbal communication skills required.
• Bilingual – English/Spanish.

Responsibilities

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Working the reception desk, greeting and communicating with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Reminding patients of upcoming appointments and tracking missed appointments, no show and cancellations.
• Answering multiple telephones and accurately documenting messages.
• Forwarding telephone calls appropriately and following up on return calls.
• Checking-in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Authorizing procedures or surgeries, as needed.
• Filing or retrieving medical records and delivering to appropriate providers or departments as needed.
• Filing patient and administrative files.
• Copying, scanning and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day in the computer.
• Other duties as assigned

Skills

Bilingual English/Spanish

Good written and verbal communication

Receptionist experience

Education

High School diploma/GED

Tools

Microsoft Office

Job description

DHR Health RMF Clinic in Edinburg, TX is seeking a Clinic Office Specialist to provide clinical and administrative support in a busy urology practice. This full-time role involves patient reception, scheduling, insurance verification, and registration tasks to ensure smooth operations.

The ideal candidate will have a high school diploma or GED, proficiency with Microsoft Office, strong communication skills, and bilingual English/Spanish abilities to assist a diverse patient base.