Urology Administrative Assistant I

Upstate Medical University; City of Syracuse (NY); Sur place; USD 38 480 - 48 526; Plein temps

Résumé du poste

Upstate Urology is seeking an Administrative Assistant I to provide secretarial, administrative, and office management support in an ambulatory care setting. The role involves patient registration, appointment scheduling, insurance authorizations, and general clerical duties.

Qualifications include 3 years of secretarial/administrative experience or an associate’s degree with experience. EPIC EMR knowledge is preferred, along with strong organizational and customer service skills.

Qualifications

• Three years of secretarial/administrative experience, or an associate’s degree and one year of experience, or an equivalent combination of education and experience.
• Excellent organizational and computer skills and strong customer service skills.
• Experience with front desk reception, multi‑line phone system, fax, and scanning devices.

Responsabilités

• Patient registration including check-in, obtaining insurance cards, and signing consent forms.
• New patient referrals, scheduling and rescheduling appointments, and scheduling ancillary testing.
• Co-pay collection and obtaining insurance authorizations for ordered testing.
• Answering phones, routing calls, accurately taking and forwarding messages.
• Mail and fax distribution and other clerical duties as requested.
• Learn and support OR case scheduling, coordinating provider schedules, obtaining insurance authorizations, and assisting with pre-surgical paperwork.

Connaissances

Organizational skills

Computer skills

Customer service skills

Formation

Secretarial/administrative experience

Associate’s degree

Outils

EPIC EMR

Description du poste

Job Summary

Upstate Urology is seeking a highly organized and detail‑oriented Administrative Assistant I to join our dynamic team. In this role you will play a key part in providing secretarial, administrative, and office management support in an ambulatory care setting.

Responsibilities

• Patient registration including check‑in, obtaining insurance cards, and signing consent forms.
• New patient referrals, scheduling and rescheduling appointments, and scheduling ancillary testing.
• Co‑pay collection and obtaining insurance authorizations for ordered testing.
• Answering phones, routing calls, accurately taking and forwarding messages.
• Mail and fax distribution and other clerical duties as requested.
• Learn and support OR case scheduling, coordinating provider schedules, obtaining insurance authorizations, and assisting with pre‑surgical paperwork.
• May require secretarial/office skills such as transcription or dictation.

Minimum Qualifications

• Three years of secretarial/administrative experience, or an associate’s degree and one year of experience, or an equivalent combination of education and experience.
• Excellent organizational and computer skills and strong customer service skills.
• Experience with front desk reception, multi‑line phone system, fax, and scanning devices.

Preferred Qualifications

• Specialty medical office front‑desk experience.
• Knowledge and use of the EPIC electronic medical record system.
• Experience with insurance authorization processes for specialty services, procedures, and treatments.
• Experience registering and discharging patients and knowledge of medical terminology.

Work Days

Monday – Friday, 8:00 am – 4:30 pm

Message To Applicants

Salary Range: $38,480 – $48,526, DOE