Medical Office Assistant II (Urology Surgery)

MedStar Health; Washington (District of Columbia); On-site; USD 31,000 - 47,000; Full time

Job summary

MedStar Health in Washington, DC, seeks a full-time Medical Office Assistant to support one or more urology/surgery staff. This 40-hour-per-week day-shift role involves answering calls, scheduling, transcription, billing, and front-desk duties in a fast-paced clinical setting.

The position is SEIU Local 722 represented; candidates should have a high school diploma, 1–3 years of medical office experience, and familiarity with medical terminology and billing processes.

Qualifications

• 1 to 3 years experience as a secretary preferably in a doctor's office or medical environment.
• Training in secretarial/medical office support (e.g.: word processing, medical terminology, medical insurance/billing).

Responsibilities

• Receives and screens telephone callers and visitors; forwards inquiries to appropriate staff; takes messages.
• Schedules patients' appointments and coordinates physician calendars.
• Transcribes dictation and prepares letters, reports and requisitions.
• Answers prescription requests and submits authorizations; calls in prescriptions to pharmacy.
• Registers new patients; updates patient information and coordinates pre-admission testing.
• Enters charges into billing system; assists with insurance referrals and operative reports.
• Maintains files and handles incoming mail; prepares exam rooms as needed.
• Maintains office supplies and medical inventory; supports scheduling and on-call updates.

Skills

Reading and writing

Communication skills

Attention to grammar

Education

High School Diploma or GED

Secretarial/medical office support training

Tools

Word processing

Job description

About the Job

Department: Urology-Surgery
Status: Full-time, 40-hours per week
Schedule: Day Shift

This Full-Time position will be represented by the Service Employees International Union (SEIU) Local 722.

General Summary of Position
Provides a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical professional or research staff.

Primary Duties and Responsibilities

• Receives and screens telephone callers and visitors to the office. Responds to a variety of inquires referring the inquiries of a technical nature to an appropriate staff member. Takes and forwards messages.


• Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices. Coordinates physician(s)' calendar including patient appointments surgeries meetings etc.


• Transcribes dictation including patient narrative and/or discharge summaries general correspondence and memoranda. Types letters requisitions reports etc. from handwritten copy and/or notes.


• Answers requests for new prescriptions and refills; submits requests to physician for authorization. Calls in prescriptions to pharmacy.


• Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals signatures copies of insurance cards etc. May coordinate pre-admission testing.


• Enters physician charges into billing system ensuring appropriate insurance coverage and providing Patient Billing Services with appropriate referrals authorizations and operative reports. May review ICD-10 codes; works with medical personnel to reconcile errors and inconsistencies. Responds to billing related inquires from patients and/or Patient Billing Services. Accepts co-payments; may deposit payments or forward them to appropriate personnel.


• Establishes and maintains a variety of files records logs charts etc. including departmental files. Retrieves files records charts and/or the information therein as necessary.


• Receives opens and date stamps incoming mail. Reviews sorts and/or directs mail to the appropriate person in accordance with departmental policy.


• May prepare exam room(s) between patients based on procedure and may assist physician in exam/procedure.


• Maintains office supplies and may assist in maintaining medical supply inventory for the department.


• May compile information for procedure and on-call schedules. Posts and distributes schedules to appropriate personnel revising schedules as necessary.

Minimal Qualifications

Education

• High School Diploma or GED required


• May require up to l year of technical or other specialized training; and depending on assigned department training in secretarial/medical office support (e.g.: word processing medical terminology medical insurance/billing etc.).

Experience

• 1 to 3 years experience as a secretary preferably in a doctor's office or medical environment required

Knowledge Skills and Abilities

• Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.


• May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application.

This position has a hiring range of

USD $22.22 - USD $33.79 /Hr.