Urgent Medical Dispatcher: Coordinating Emergency Response

911 Emergency Communications; Lower Providence Township (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Medical Dispatcher opportunities in Audubon, PA. Respond to emergency calls, gather patient data, and establish response priorities using approved protocols. This role supports coordination of EMS resources and may include providing authorized instructions before responders arrive.

Applicants typically need a high school diploma, CPR certification, and may require sponsored training. The position involves extended console work, headset use, and possible overnight or weekend shifts.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Medical Dispatcher opportunities in Audubon, PA. Respond to emergency calls, gather patient data, and establish response priorities using approved protocols. This role supports coordination of EMS resources and may include providing authorized instructions before responders arrive.

Applicants typically need a high school diploma, CPR certification, and may require sponsored training. The position involves extended console work, headset use, and possible overnight or weekend shifts.