Urgent Medical Dispatch Specialist

Emergency Telecommunicator Services; Germantown (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Germantown, OH seeks qualified Emergency Medical Dispatchers to handle calls, confirm locations, and coordinate emergency responses. Expect assignment to follow approved protocols and continuous quality oversight.

Responsibilities include gathering patient information, prioritizing dispatch, and providing protocol-based instructions until responders arrive. Training, certifications, and schedule may vary by agency and assignment.

Qualifications

• High school diploma or equivalent required; sponsorship/training may be provided.
• CPR certification may be required; EMT/paramedic credentials not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using medical dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities

Skills

Communication skills

Call handling

Attention to detail

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Germantown, OH seeks qualified Emergency Medical Dispatchers to handle calls, confirm locations, and coordinate emergency responses. Expect assignment to follow approved protocols and continuous quality oversight.

Responsibilities include gathering patient information, prioritizing dispatch, and providing protocol-based instructions until responders arrive. Training, certifications, and schedule may vary by agency and assignment.