Urgent Medical Dispatch Specialist (24/7)

Emergency Telecommunicator Services; Unionville (IN); On-site; USD 42,000 - 61,000; Full time

Job summary

Emergency Telecommunicator Services is seeking skilled Emergency Medical Dispatchers for Unionville, IN. The role involves receiving calls, validating location data, and applying medical dispatch protocols to prioritize and coordinate ambulance resources.

Requirements include a high school diploma and CPR certification may be required. Training opportunities and overtime may be provided; weekends and overnight shifts are common in EMS dispatch roles.

Qualifications

• Must have high school diploma or GED; EMT/paramedic not universally required.
• Strong communication and multitasking abilities are essential.
• Ability to follow approved medical dispatch protocols.

Responsibilities

• Receive emergency and non-emergency calls and collect essential data.
• Confirm caller location, callback numbers, and access details.
• Ask approved questions about patient condition and needs.
• Determine response priority using authorized dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay information to responding personnel and document call processing.

Skills

Excellent communication

Calm under pressure

Attention to detail

Education

High School Diploma or GED

Tools

EMS Dispatch Software

Job description

Emergency Telecommunicator Services is seeking skilled Emergency Medical Dispatchers for Unionville, IN. The role involves receiving calls, validating location data, and applying medical dispatch protocols to prioritize and coordinate ambulance resources.

Requirements include a high school diploma and CPR certification may be required. Training opportunities and overtime may be provided; weekends and overnight shifts are common in EMS dispatch roles.