Urgent EMS Dispatcher — Coordinate Ambulance Responses

Emergency Telecommunicator Services; Pequannock Township (NJ); On-site; USD 42,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Pequannock, NJ seeks Emergency Medical Dispatchers to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating resources under approved protocols.

Duties include receiving calls, confirming location, dispatching ambulances, and providing protocol-driven instructions; background checks, CPR certification, and EMS credentials may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

Emergency Telecommunicator Services in Pequannock, NJ seeks Emergency Medical Dispatchers to support urgent medical assistance by gathering patient data, establishing priorities, and coordinating resources under approved protocols.

Duties include receiving calls, confirming location, dispatching ambulances, and providing protocol-driven instructions; background checks, CPR certification, and EMS credentials may be required.