Emergency Medical Dispatcher – Fast-Paced 911 Coordination

Emergency Telecommunicator Services; Somerdale (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Somerdale, NJ seeks Emergency Medical Dispatchers to coordinate urgent medical responses. You will gather patient data, confirm locations, and establish priorities within approved protocols.

Responsibilities include instructing callers per protocol, dispatching ambulance resources, and documenting calls while maintaining quality standards. CPR training and dispatcher certification may be required. This role may require non-standard hours.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Communication skills

Multitask

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Somerdale, NJ seeks Emergency Medical Dispatchers to coordinate urgent medical responses. You will gather patient data, confirm locations, and establish priorities within approved protocols.

Responsibilities include instructing callers per protocol, dispatching ambulance resources, and documenting calls while maintaining quality standards. CPR training and dispatcher certification may be required. This role may require non-standard hours.