Urgent-Care Veterinary Receptionist

Ethos Veterinary Health; Nashua (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

CSR Certificate Program

Continuing Education & Uniform Allow.+

VetBloom access

VTNE sponsorship

VTNE study group

PTO

Pet discount

Financial benefits

Pet insurance discounts

HSA/FSA options

401(k) with employer match

Employee Assistance Program

Job summary

Ethos Veterinary Urgent Care in Nashua, NH is hiring a Veterinary Receptionist to join our team. This role supports a fast-paced, collaborative veterinary team and provides compassionate client service for pets and their families.

We offer four 10-hour shifts, 8:30 a.m.–8:30 p.m. operation, and a benefits package including professional development, PTO, and insurance options. Ideal candidates have customer service experience and a friendly, detail-oriented approach.

Qualifications

• One year of customer service experience preferred; we are willing to train the right candidate
• Comfortable working in a fast-paced, highly collaborative environment
• Commitment to developing positive, long-term relationships with colleagues, clients, and the community
• Detail-oriented with strong organizational and time management skills
• Strong communication and customer service skills
• Comfortable managing multiple priorities while maintaining accuracy and professionalism
• Fluent English speaking and reading skills required

Responsibilities

• Welcome clients in a friendly, helpful, and compassionate manner
• Prepare and review documents and medical records accurately and completely
• Educate clients about hospital services and practices
• Process client check-ins promptly and efficiently; Schedule and check in appointments while responding to client requests
• Process patient admissions and discharges accurately; schedule follow-up appointments as needed
• Prepare invoices and process payments accurately
• Answer multiple phone lines promptly and professionally and direct calls appropriately
• Assist with administrative responsibilities, including scanning, faxing, and emailing
• Provide a high level of client service while supporting pets and their families during urgent veterinary visits
• Collaborate closely with the medical team to support an efficient, compassionate client and patient experience

Skills

Customer service

Communication

Teamwork

Multitasking

Fluent English

Job description

Ethos Veterinary Urgent Care in Nashua, NH is hiring a Veterinary Receptionist to join our team. This role supports a fast-paced, collaborative veterinary team and provides compassionate client service for pets and their families.

We offer four 10-hour shifts, 8:30 a.m.–8:30 p.m. operation, and a benefits package including professional development, PTO, and insurance options. Ideal candidates have customer service experience and a friendly, detail-oriented approach.