Urgent Care Veterinary Receptionist

Alliance Animal Health; Bedford (NH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Liability insurance

401k with match

Life insurance

HSA

FSA

Paid vacation

Sick time

Parental leave

Job summary

Bedford Pet Urgent Care, located inside Bedford Veterinary Medical Center in Southern New Hampshire, seeks a friendly Veterinary Receptionist to join our urgent care team. You will greet clients and patients, answer calls, schedule appointments, and handle payments with compassion during fast-paced moments.

The ideal candidate has at least 1 year veterinary reception experience, strong communication and computer skills, and a calm, team-oriented approach.

Qualifications

• Minimum 1 year veterinary reception experience preferred.
• Strong communication and organizational skills.
• Proficiency with computer systems and basic billing/appointment software.

Responsibilities

• Maintain hospital reception area and greet clients and patients.
• Answer calls, emails, and triage client concerns.
• Schedule appointments to maximize efficiency.
• Check in/out clients and process payments.
• Provide compassionate support to clients.
• Maintain a clean and safe work environment.
• Participate in ongoing training and development opportunities.

Skills

Reception experience

Customer service

Multi-tasking

Computer skills

Job description

Bedford Pet Urgent Care is located within Bedford Veterinary Medical Center- a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory.

Bedford Pet Urgent Care is available after hours and weekends for urgent and sick patients that need to be seen but don’t require overnight hospitalization or surgery.

Are you passionate about animals and thrive in a fast-paced, compassionate environment? We’re seeking a Veterinary Receptionist to join our dedicated urgent care team and be the welcoming face that supports both pets and their people during critical moments.

Job duties include, but are not limited to:

• Maintain hospital reception area and greet clients and patients
• Answer calls, emails, and triage client concerns
• Schedule appointments to maximize efficiency
• Check in/out clients and process payments
• Provide compassionate support to clients
• Handle various medical outcomes professionally
• Maintain a clean and safe work environment
• Participate in ongoing training and development opportunities

Note: This position may involve exposure to unpleasant odors, noises, and potential animal-related hazards.

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Rotating weekends-strongly preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Pay Range:

$20-24/hr

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

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