Urgent Care Scribe Tech — Fast-Paced Medical Documentation

VillageMD; White Plains (AL); On-site; USD 23,000 - 33,000; Full time

Job summary

VillageMD is hiring a Scribe Tech to capture accurate patient visit documentation into the EMR and assist physicians with basic care in a fast-paced urgent care setting. You will help manage patient flow, inventory, and follow-up on labs while ensuring DOH compliance.

Ideal candidates have a high school diploma, medical assisting training or phlebotomy certification is a plus, and a passion for compassionate patient service.

Qualifications

• High School Degree or GED, Undergraduate degree a plus
• Graduation from an accredited Medical Assisting program and/or phlebotomy certifications a plus, but not required. Training will be provided
• Friendly and professional with excellent bedside manner
• Flexible with full-time work schedule including a weekend day
• Excellent verbal, written, and interpersonal skills
• English language (speaking and writing) skills required
• High attention to detail
• Must exhibit passion for outstanding results and compassion for those we work with and serve
• Team player
• Knowledge of third-party payor requirements preferred
• Strong aptitude for detail, and ability to work independently, required
• Strong organizational, problem solving, communication and interpersonal skills required
• Computer Proficiency
• Happy and positive thinking, able to project this attitude around others
• Flexible & adaptable nature to work in a continuously evolving environment.Passion for helping others in an urgent care environment
• Bilingual language skills required or preferred based on-site location
• Basic Life Support (BLS) certification required at time of hire

Responsibilities

• Assisting the physician with basic patient care and medical procedures, which may include phlebotomy, Urine Drug Screens, lab processing, fit testing, rapid point of care testing, UA, EKG, procedure set ups, etc.
• Ensuring Department of Health (DOH) compliance of site lab and exam rooms which may include logbook maintenance, checking for expired medications and supplies, proper handling of specimens etc.
• Escort patients to exam rooms, x-rays or other facilities on site as needed
• Ability to maintain quick pace in fast paced urgent care facility for the duration of scheduled shift (8-12 hours except for meals/break time)
• Facilitating any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare
• Communicating with patients, pharmacies, and physicians over the phone under physician guidance
• Helping maintain a clean, courteous, and professional working environment
• Ensuring the site is fully stocked with supplies
• Providing compassionate care to our patients

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Team player

Bilingual

Education

High School Diploma or GED

Medical Assisting program graduate or phlebotomy cert.

Tools

EMR systems

Job description

VillageMD is hiring a Scribe Tech to capture accurate patient visit documentation into the EMR and assist physicians with basic care in a fast-paced urgent care setting. You will help manage patient flow, inventory, and follow-up on labs while ensuring DOH compliance.

Ideal candidates have a high school diploma, medical assisting training or phlebotomy certification is a plus, and a passion for compassionate patient service.