Urgent Care Representative - Morton Plant Urgent Care

Baycare; Clearwater (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

401k match

Yearly performance appraisals and team

Bonus

Community discounts

Job summary

BayCare is seeking an Urgent Care Representative for Morton Plant Urgent Care in Clearwater, FL. This full-time position supports urgent care operations by registering patients, collecting data, and handling charges while providing outstanding customer service.

The role requires at least a High School diploma or equivalent, with 6 months of healthcare or customer service experience. Work involves 12-hour shifts, including weekends, and emphasizes a team-oriented environment with BayCare’s

Qualifications

• High school diploma or equivalent required.
• Healthcare or customer service experience preferred.
• Ability to handle multiple tasks with accuracy.

Responsibilities

• Obtain accurate patient and client information.
• Complete registrations accurately and timely.
• Collect and post charges and payments.
• Work in multiple systems simultaneously.
• Answer patient and client questions.
• Distribute information including medical records to patients and clients.
• Perform other duties as assigned.

Skills

Customer service

Healthcare exposure

Education

High School or equivalent

Job description

Urgent Care Representative - Morton Plant Urgent Care - 165067

Clearwater:Urgent Care Morton Plant | Physician Practice - Med Office | Full Time

Description

BayCare is currently in search of our newest Urgent Care Rep who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

• Location: Clearwater, FL
• Status: Full Time (non-exempt)
• Twelve (12) hour shift 8:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturday and Sunday (or until the last patient leaves) with two days on, then two days off rotation.
• This will include every other weekend (Weekend Differential may apply)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Paid time off
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Urgent Care Rep is responsible for:

• Responsible for supporting the urgent care operation by obtaining accurate patient and client information
• Completing accurate and timely registrations
• Collecting and posting charges and payments
• Working in multiple systems simultaneously
• Answering patient and client questions
• Distributing information to patients and clients including medical record
• Performing other duties as assigned.

RequiredEducation:

• High School or Equivalent

Experience:

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled