Urgent Care Representative - Carrollwood Urgent Care

Baycare; Tampa (FL); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401k match

Yearly bonus and performance awards

Job summary

BayCare is seeking an Urgent Care Rep in Tampa, FL, for a full-time role. The position includes twelve-hour shifts (8:00 AM to 8:00 PM or similar), with a two-days-on/two-days-off rotation and every-other weekend. Primary duties involve patient registrations, collecting charges/payments, and answering questions.

Benefits include health, dental, and vision insurance, PTO, tuition reimbursement, 401k match and annual bonuses. This is a frontline customer service role in a busy urgent care setting.

Qualifications

• High School or equivalent required.
• 6 months of healthcare experience or 6 months of customer service experience.
• Ability to register patients and collect payments is required.

Responsibilities

• Assist with patient and client registrations.
• Collect charges and payments accurately and promptly.
• Answer questions and distribute information including medical records.
• Work across multiple systems simultaneously.
• Support urgent care operations as needed.

Skills

Customer service

Communication

Education

High School or Equivalent

Job description

Details

Location: Carrollwood Health Hub

Work Type: Full Time

BayCare is currently in search of our newest Urgent Care Rep who is passionate about providing outstanding customer service to our community. BayCare's top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Position Details:

• Location: Tampa, FL
• Status: Full Time (non-exempt)
• Twelve (12) hour shift 8:00 AM to 8:00 PM Monday through Friday, 9:00 AM to 6:00 PM on Saturday and Sunday (or until the last patient leaves) with two days on, then two days off rotation.
• This will include every other weekend (Weekend Differential may apply)

BayCare is all about making the most of your life and loving your career. BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the Chance to be part of an amazing team and a great place to work!

The Urgent Care Rep is responsible for:

• Responsible for supporting the urgent care operation by obtaining accurate patient and client information
• Completing accurate and timely registrations
• Collecting and posting charges and payments
• Working in multiple systems simultaneously
• Answering patient and client questions
• Distributing information to patients and clients including medical record
• Performing other duties as assigned.

RequiredEducation:

• High School or Equivalent

Experience:

• Required 6 months of healthcare
• Or 6 months of Customer Service

Equal Opportunity Employer Veterans/Disabled