Urgent Care Program Lead | Clinical & Ops Manager

Northeast Kingdom Human Services (NKHS); St. Johnsbury (VT); On-site; USD 60,000 - 80,000; Full time

Job summary

Northeast Kingdom Human Services (NKHS) is seeking a dedicated supervisor to oversee Front Porch staff and ensure compliance in service delivery. The role involves managing staff schedules, evaluating performance, and facilitating operational audits.

The ideal candidate will assist with budgeting and oversee state grants while providing situational coverage as needed. This position requires strong leadership and adherence to standards in the healthcare sector.

Responsibilities

• Supervises Front Porch staff clinically and administratively, managing on-call services and schedules, and facilitating staff meetings.
• Audits and authorizes staff services in the electronic medical records system, ensuring compliance and proper documentation.
• Evaluates staff performance, providing recommendations for enhancement and reporting on effectiveness.
• Reviews documentation of Urgent Care staff, ensuring services meet standards and deadlines.
• Assists in program budgeting and financial monitoring, overseeing state grants and contracts.
• Provides situational coverage as needed.

Job description

Northeast Kingdom Human Services (NKHS) is seeking a dedicated supervisor to oversee Front Porch staff and ensure compliance in service delivery. The role involves managing staff schedules, evaluating performance, and facilitating operational audits.

The ideal candidate will assist with budgeting and oversee state grants while providing situational coverage as needed. This position requires strong leadership and adherence to standards in the healthcare sector.