Director of Emergency Behavioral Health & Crisis Services

Northeast Kingdom Human Services (NKHS); St. Johnsbury (VT); On-site; USD 120,000 - 160,000; Full time

Job summary

NKHS in Vermont is seeking an experienced Director of Emergency Services to provide leadership across Front Porch Mental Health Urgent Care, 988 Crisis Services, Enhanced Mobile Crisis, and related programs in the Northeast Kingdom.

The role partners with the Adult Services Division Director to supervise multidisciplinary teams, ensure regulatory compliance, manage budgets, and develop innovative crisis response initiatives to strengthen the regional crisis continuum.

Qualifications

• Leadership experience in behavioral health or emergency services environments.
• Ability to supervise multidisciplinary teams and work across departments.

Responsibilities

• Provide leadership and operational oversight for Front Porch Mental Health Urgent Care, 988 Crisis Services, Enhanced Mobile Crisis, CARE Bed, and related Emergency Services programs.
• Supervise program managers, team leads, and clinical staff while supporting recruitment, onboarding, coaching, and professional development.
• Ensure compliance with State of Vermont, Medicaid, CCBHC, grant, and agency documentation and quality standards.
• Oversee program operations, staffing, budgeting, and continuous quality improvement initiatives.
• Develop and implement new programs, policies, and strategic initiatives that strengthen the behavioral health crisis continuum.
• Build collaborative partnerships with hospitals, law enforcement, state agencies, housing providers, and community organizations.
• Participate in leadership meetings, agency planning initiatives, and after-hours supervisory coverage as needed.
• Support a culture of clinical excellence, accountability, innovation, and compassionate care.

Job description

This job was posted by https://www.vermontjoblink.com : For more

information, please see: https://www.vermontjoblink.com/jobs/1401654

Director of Emergency Services Derby & St. Johnsbury, VT

NKHS is seeking an experienced and collaborative leader to oversee our

Emergency Services Division. This position provides leadership and

operational oversight for Front Porch Mental Health Urgent Care, 988

Crisis Services, Enhanced Mobile Crisis, the CARE Bed Program, and other

emergency behavioral health services throughout the Northeast Kingdom.

Working closely with the Adult Services Division Director, the Director

of Emergency Services will lead multidisciplinary teams, support program

development, ensure regulatory compliance, oversee departmental

operations and budgets, and help shape the future of crisis response

services across our region.

The Primary Responsibilities Include, But Are Not Limited To

Provide leadership and operational oversight for Front Porch, 988 Crisis

Services, Enhanced Mobile Crisis, CARE Bed, and related Emergency

Services programs.

Supervise program managers, team leads, and clinical staff while

supporting recruitment, onboarding, coaching, and professional

development.

Ensure compliance with State of Vermont, Medicaid, CCBHC, grant, and

agency documentation and quality standards.

Oversee program operations, staffing, budgeting, and continuous quality

improvement initiatives.

Develop and implement new programs, policies, and strategic initiatives

that strengthen the behavioral health crisis continuum.

Build collaborative partnerships with hospitals, law enforcement, state

agencies, housing providers, and community organizations.

Participate in leadership meetings, agency planning initiatives, and

after-hours supervisory coverage as needed.

Support a culture of clinical excellence, accountability, innovation,

and compassionate care.