Urgent Care Patient Care Coordinator

Signature Healthcare, MA; Brockton (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Signature Healthcare Brockton Hospital in Brockton, MA, seeks an organized medical office assistant for a full-time role in Urgent Care. You will greet patients, screen calls, document messages, and manage appointments using Meditech.

The position also handles insurance checks, demographics updates, and referral coordination to ensure efficient patient flow throughout the day. The role requires a high school diploma, strong communication skills, computer literacy, and familiarity with

Qualifications

• High School diploma or equivalent.
• Pleasant and helpful with patients.
• Computer literacy, accurate spelling and typing.
• Medical office administration knowledge desirable.
• Familiarity with Meditech software systems preferred.

Responsibilities

• Greets patients appropriately and screens calls.
• Documents messages and prepares appointments in system.
• Updates patient demographics and demographics data.
• Checks insurance eligibility and processes co-pays.
• Maintains and tracks provider schedules.
• Coordinates referrals and external appointments.
• Ensures referral and prior approvals are in place.
• Manages patient communications and flow in clinic.

Education

High School diploma

Tools

Meditech

Job description

Signature Healthcare Brockton Hospital in Brockton, MA, seeks an organized medical office assistant for a full-time role in Urgent Care. You will greet patients, screen calls, document messages, and manage appointments using Meditech.

The position also handles insurance checks, demographics updates, and referral coordination to ensure efficient patient flow throughout the day. The role requires a high school diploma, strong communication skills, computer literacy, and familiarity with