Urgent Care Operations Supervisor

Summit Health Management; New York (NY); On-site; USD 33,000 - 37,000; Full time

Job summary

Summit Health Management is seeking an Office Supervisor to support the administrative, financial, and operational aspects of an urgent care location. You will manage the site performance, coordinate schedules with the Practice Manager, and ensure a patient-centric visit from start to finish.

The role requires strong communication, multitasking, and on-site presence, with bilingual abilities valued depending on location.

Qualifications

• High School Diploma or GED is required.
• Bachelor’s degree in management or business preferred; relevant experience may substitute.
• Minimum 1 year of supervising or managing experience.

Responsibilities

• Site management: oversee patient flow, registration delays, and post-discharge follow-up.
• Schedule management for non-providers in collaboration with Practice Manager.
• Order medical supplies, vaccines, and office consumables.
• Open and close the site as required.
• Support admin and operational responsibilities for the site, team, and providers.
• Foster strong communication with providers and staff to support practice success.
• Coach and develop staff; conduct interviews, performance reviews, and discipline when needed.
• Collaborate with HR to formalize development plans and address employee relations.

Skills

Supervising

Customer service

Communication

Bilingual

Education

High School Diploma or GED

Bachelor’s degree in management or business (preferred)

Tools

Microsoft Office

Job description

Summit Health Management is seeking an Office Supervisor to support the administrative, financial, and operational aspects of an urgent care location. You will manage the site performance, coordinate schedules with the Practice Manager, and ensure a patient-centric visit from start to finish.

The role requires strong communication, multitasking, and on-site presence, with bilingual abilities valued depending on location.