Urgent Care Office & Operations Lead

Summit Health Management; Bergen (NJ); On-site; USD 30,000 - 37,000; Full time

Job summary

Summit Health Management is seeking an Office Supervisor to oversee administrative, financial, and daily operations at an urgent care site. You will lead a team, support a patient-centric experience from welcome to departure, and ensure smooth site functioning.

The role emphasizes scheduling, supply ordering, opening/closing responsibilities, staff coaching, HR collaboration, and on-site HIPAA compliance. Strong communication and multitasking are essential, with bilingual ability preferred

Qualifications

• High School Diploma or GED required or equivalent experience.
• Bachelor’s degree in management or related field preferred; relevant management experience considered in lieu of degree.
• Strong communication and collaboration skills are essential.

Responsibilities

• Site Management: oversee patient flow, registration delays, and post-discharge follow-up.
• People Management: coach and develop staff, handle interviews, performance, and disciplinary actions.
• Business/Patient Management: uphold HIPAA, ensure courteous patient interactions, and support patient satisfaction.

Skills

Exceptional communication skills

Bilingual language skills

Good computer skills

multitasking

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree in management or related field preferred

Tools

Microsoft Office

Job description

Summit Health Management is seeking an Office Supervisor to oversee administrative, financial, and daily operations at an urgent care site. You will lead a team, support a patient-centric experience from welcome to departure, and ensure smooth site functioning.

The role emphasizes scheduling, supply ordering, opening/closing responsibilities, staff coaching, HR collaboration, and on-site HIPAA compliance. Strong communication and multitasking are essential, with bilingual ability preferred