Urgent Care Office Supervisor – People & Operations Lead

Summit Health Management; New York (NY); On-site; USD 30,307 - 34,440; Full time

Job summary

Summit Health Management is seeking an Office Supervisor to oversee urgent care site operations in Brooklyn, NY, ensuring efficient administrative, financial, and patient-facing workflows. You will partner with the Practice Manager to coordinate staffing, manage supplies, and uphold HIPAA standards while delivering a welcoming patient experience.

The role emphasizes strong communication, multi-tasking, and hands-on leadership of on-site staff, with occasional scheduling, training, and

Qualifications

• High School Diploma or GED required; Bachelor’s degree in management or business preferred.
• 1+ year of supervising or managing experience required or a degree in management.
• Strong communication skills and ability to multitask in a clinical/urgent care setting.
• Proficiency with Microsoft Office and computer systems; strong attention to detail.

Responsibilities

• Oversee site performance: track patient flow, registration delays, and post-discharge follow-up.
• Assist Practice Manager with scheduling for non-providers and supply ordering.
• Open/close the site as needed and handle administrative duties.
• Coach and develop staff; ensure professional behavior and effective teamwork.
• Coordinate with HR on staff development and employee relations.

Skills

Exceptional communication skills

Multitasking

Bilingual language skills

Feedback and counseling

Education

High School Diploma or GED

Bachelor’s degree in management or business

Tools

Microsoft Office

Job description

Summit Health Management is seeking an Office Supervisor to oversee urgent care site operations in Brooklyn, NY, ensuring efficient administrative, financial, and patient-facing workflows. You will partner with the Practice Manager to coordinate staffing, manage supplies, and uphold HIPAA standards while delivering a welcoming patient experience.

The role emphasizes strong communication, multi-tasking, and hands-on leadership of on-site staff, with occasional scheduling, training, and