Urgent Care Medical Assistant — Growth, Benefits & Impact

American Family Care; New Britain (CT); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Growth & cross-training

Team culture

Job summary

American Family Care in New Britain, CT seeks a Medical Assistant who blends clinical skills with front-desk and insurance verification duties to keep the clinic running smoothly.

You will triage patients, perform venipuncture, assist with minor procedures, verify insurance, and help patients understand clinical and financial expectations. Join a fast-paced urgent care team that values accuracy and compassion.

Qualifications

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration
• Current Basic Life Support (BLS) certification
• Urgent care or emergency room experience valued.
• EMR proficiency (Experity preferred); payer portals (Waystar).
• Proven venipuncture and specimen collection skills.

Responsibilities

• Greet and triage patients, collect vitals and histories, perform venipuncture and CLIA-waived testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
• Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
• Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards.

Skills

Venipuncture

EMR proficiency

Patient registration

Communication & patient service

Front desk duties

Infection control & HIPAA

Education

Accredited Medical Assistant program

Active MA certification (CMA/RMA/CCMA)

Tools

Experity EMR

Waystar payer portals

Job description

American Family Care in New Britain, CT seeks a Medical Assistant who blends clinical skills with front-desk and insurance verification duties to keep the clinic running smoothly.

You will triage patients, perform venipuncture, assist with minor procedures, verify insurance, and help patients understand clinical and financial expectations. Join a fast-paced urgent care team that values accuracy and compassion.