Urgent Care Medical Assistant – Triage, Phlebotomy & Admin

American Family Care; New Haven (CT); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Professional growth

Team oriented culture

Impactful care

Job summary

American Family Care in New Haven, CT is seeking a Medical Assistant to blend clinical care with patient service and front desk responsibilities in a fast-paced urgent care setting. You will greet patients, collect vitals, perform venipuncture, and support insurance verification to ensure accurate and timely billing.

The role requires completion of an accredited Medical Assistant program, active national MA certification, BLS, and EMR proficiency (Experity preferred).

Qualifications

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA/RMA/CCMA or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration.
• Current BLS certification (or ability to obtain before starting).
• Urgent care or ER experience valued.
• EMR proficiency (Experity preferred); familiarity with payer portals.

Responsibilities

• Clinical care: greet/triage patients, collect vitals/histories, venipuncture, CLIA-waived tests, basic procedures.
• Insurance verification and front desk duties: register patients, determine financial responsibility, collect co-pays, ensure EMR accuracy.
• Patient service: educate patients on procedures and financial expectations, provide discharge instructions.
• Team & compliance: assist in daily huddles, maintain logs, support HIPAA standards.

Skills

Venipuncture

EMR proficiency

Insurance verification

Patient registration

Triage

Education

Accredited Medical Assistant program

Tools

Experity EMR

Job description

American Family Care in New Haven, CT is seeking a Medical Assistant to blend clinical care with patient service and front desk responsibilities in a fast-paced urgent care setting. You will greet patients, collect vitals, perform venipuncture, and support insurance verification to ensure accurate and timely billing.

The role requires completion of an accredited Medical Assistant program, active national MA certification, BLS, and EMR proficiency (Experity preferred).