Urgent Care Front Desk Specialist - Growth & Perks

WellNow Urgent Care; Buffalo (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits (vision, FSA/HSA)

401(k) plan with company match

Free urgent care visits for you and/or

Scrubs provided

Promotional growth opportunities

Monthly bonus based on performance

Job summary

WellNow Urgent Care is recruiting for a front desk role in Buffalo, NY. The team emphasizes meaningful work, education support, and comprehensive benefits. The position offers a competitive hourly wage and opportunities to grow with the expanding network.

You will greet and register patients, triage calls, process payments, handle documents, and support administrative tasks across multiple tasks in a fast-paced urgent care environment.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned
• 0-25% Travel Requirements

Education

High School Diploma or equivalent

Associates degree

Ability to manage high call volume

Desire to exceed customer service expectations

Job description

WellNow Urgent Care is recruiting for a front desk role in Buffalo, NY. The team emphasizes meaningful work, education support, and comprehensive benefits. The position offers a competitive hourly wage and opportunities to grow with the expanding network.

You will greet and register patients, triage calls, process payments, handle documents, and support administrative tasks across multiple tasks in a fast-paced urgent care environment.