Urgent 911 Dispatcher – Coordinating Life-Saving Responders

County Emergency Communications; Osyka (MS); On-site; USD 42,000 - 65,000; Full time

Job summary

County Emergency Communications seeks skilled 911 dispatchers to connect callers with police, fire, and medical responders in Osyka, MS. The role requires calm, precise communication and the ability to manage multiple information streams under pressure.

Applicants should have a high school diploma or equivalent and demonstrate typing accuracy, active listening, and clear speech. Training may involve testing scores, certifications, and testing deadlines set by the agency.

Qualifications

• High school diploma or equivalent is required.
• Typing accuracy, active listening, clear speech and basic computer skills are valuable for handling calls.
• Candidates should be able to organize information under pressure and follow procedures for incident reporting.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders and monitor radio traffic as incidents evolve.

Skills

Typing accuracy

Active listening

Clear speech

Basic computer skills

Organizational skills

Education

High school diploma or equivalent

Job description

County Emergency Communications seeks skilled 911 dispatchers to connect callers with police, fire, and medical responders in Osyka, MS. The role requires calm, precise communication and the ability to manage multiple information streams under pressure.

Applicants should have a high school diploma or equivalent and demonstrate typing accuracy, active listening, and clear speech. Training may involve testing scores, certifications, and testing deadlines set by the agency.