911 Emergency Dispatcher — Save Lives & Coordinate Responders

County Emergency Communications; Bolton (MS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Bolton, MS is seeking 911 Emergency Dispatchers to connect callers with police, fire, or EMS and coordinate resources. You will gather essential information, verify locations, and relay accurate data while handling multiple systems.

The role requires calm communication, attention to detail, and the ability to manage shifting priorities. A high school diploma is commonly required; training and certifications vary by agency, with potential overtime and

Qualifications

• High school diploma commonly required.
• Some agencies recruit entry-level applicants.
• Typing, listening, and clear speech valued by agencies.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide caller instructions within training limits.
• Maintain records and protect confidential information.

Skills

Calm under pressure

Active listening

Clear communication

Typing speed

Education

High school diploma

Job description

County Emergency Communications in Bolton, MS is seeking 911 Emergency Dispatchers to connect callers with police, fire, or EMS and coordinate resources. You will gather essential information, verify locations, and relay accurate data while handling multiple systems.

The role requires calm communication, attention to detail, and the ability to manage shifting priorities. A high school diploma is commonly required; training and certifications vary by agency, with potential overtime and