Upwork Client Specialist

Revilen; California, Northern (MO, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Revilen on Upwork seeks a proactive coordinator to be the front line for client interactions: crafting winning proposals, responding to invitations, qualifying opportunities, and coordinating with engineering and delivery teams. You will boost reply rates, match projects to capabilities, and help clients stay engaged while ensuring smooth handoffs to technical leads.

The role emphasizes clear written communication, fast response times, and maintaining client trust throughout the project

Qualifications

• 2+ years managing Upwork (or similar marketplace) client workflows.
• Write clear, high-converting proposals tailored to each job post.
• Qualify leads quickly—budget, timeline, scope, and technical fit.
• Coordinate handoff to technical leads without dropping client trust.
• Track pipeline, follow-ups, and client feedback in a simple system.

Responsibilities

• Manage Upwork client workflows from invitation to delivery.
• Write high-converting proposals tailored to each job post.
• Qualify opportunities by budget, timeline, scope, and technical fit.
• Coordinate with engineering/delivery for smooth client handoffs.
• Maintain and update pipeline and client feedback records.

Skills

Upwork management

Proposal writing

Lead qualification

Pipeline tracking

Job description

You’ll be the front line on Upwork for Revilen: craft winning proposals, respond fast to invitations, qualify clients, and keep communication sharp while coordinating with engineering and delivery. Success looks like higher reply rates, better-fit projects, and clients who stay.

What we’re looking for

• 2+ years managing Upwork (or similar marketplace) client workflows
• Write clear, high-converting proposals tailored to each job post
• Qualify leads quickly—budget, timeline, scope, and technical fit
• Coordinate handoff to technical leads without dropping client trust
• Track pipeline, follow-ups, and client feedback in a simple system

Nice to have

• Background in IT services, software freelancing, or agency BD
• Strong written English and async communication habits