Upsell-Savvy Server | Wine, Cocktails & Guest Experience

Beauport Hospitality Group; Gloucester (MA); On-site; USD 39,000 - 56,000; Full time

Job summary

Seaport Grille in Gloucester, MA is seeking a friendly, energetic Server who enjoys creating a welcoming guest experience. You will help with service setup, offer menu recommendations, and deliver attentive service in a fast-paced environment.

Candidates should have 2+ years in a restaurant, a TIPS certification, and weekend/holiday flexibility. The role emphasizes guest needs, clear communication, and professional, upbeat service.

Qualifications

• Minimum 2 years of restaurant experience and a combination of Food & Beverage experience.
• TIPS Certification.
• Ability to upsell and cross-sell hotel services.
• Strong verbal and written communication in English.
• Familiarity with POS systems.
• Must be able to stand for 8 hours and lift up to 50 lbs.

Responsibilities

• Greet guests and create a memorable first impression.
• Provide detailed menu descriptions and take accurate orders.
• Ask about guest experience throughout the meal.
• Recommend wines, beers, and cocktails.
• Handle payments and settle charges accurately.
• Communicate daily specials to guests.
• Complete opening/closing side work and cleaning checklists.
• Attend daily staff and departmental training meetings.

Skills

Guest service

POS systems

Menu knowledge

English proficiency

Job description

Seaport Grille in Gloucester, MA is seeking a friendly, energetic Server who enjoys creating a welcoming guest experience. You will help with service setup, offer menu recommendations, and deliver attentive service in a fast-paced environment.

Candidates should have 2+ years in a restaurant, a TIPS certification, and weekend/holiday flexibility. The role emphasizes guest needs, clear communication, and professional, upbeat service.