Guest Experience Server (Wine Pairings & Quick Service)

Barcelona Wine Bar; Brookline (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A local dining establishment in Brookline, MA, is seeking a dedicated Server to provide exceptional service and ensure guests have a memorable dining experience. Responsibilities include taking orders, offering menu recommendations, and maintaining tables. Candidates should have strong attention to detail, a customer-first attitude, and the ability to thrive in a fast-paced environment. Previous restaurant experience is not required, and completion of TIPs Certification is needed for the role.

Qualifications

• Must be able to stand on your feet for the entirety of a scheduled shift.
• Have strong customer-service skills with an ‘above and beyond’ attitude.
• Must be able to work quickly in a confined area.

Responsibilities

• Direct guests to their seats and present the menu.
• Present recommendations, including wine pairings.
• Work with the back server to ensure all guest needs are met.
• Process payments and check identification.
• Check with guests regularly to ensure satisfaction.
• Assist host with greeting and seating guests.

Skills

Solid knowledge of the menu and culture of the restaurant

Basic English reading and communication skills

Strong attention to detail

Understanding of Micros POS system

Identification and prioritization of tasks

Avid team player

Education

High school diploma or equivalent

TIPs Certification for MA

ABC Certification for TN Market

Job description

A local dining establishment in Brookline, MA, is seeking a dedicated Server to provide exceptional service and ensure guests have a memorable dining experience. Responsibilities include taking orders, offering menu recommendations, and maintaining tables. Candidates should have strong attention to detail, a customer-first attitude, and the ability to thrive in a fast-paced environment. Previous restaurant experience is not required, and completion of TIPs Certification is needed for the role.