Treatment Consultant

Secret MedSpa; Fairfax (VA); Vor Ort; USD 40.000 - 65.000; Vollzeit

Zusammenfassung

It’s A Secret Med Spa is seeking a motivated Sales Associate to drive client consultations and close new business in our Fairfax, VA locations. You will educate patients on our high-performance aesthetic services, craft customized treatment plans, and guide them toward suitable financing options.

Ideal candidates have at least 2 years of sales experience, preferably in a med spa or aesthetics setting, and can multitask in a fast-paced environment.

Qualifikationen

• 2+ years of sales experience required.
• Flexible schedule with weekend availability.
• Previous med spa or aesthetics industry experience preferred.
• Ability to multitask and adapt to changing priorities.
• Maintain client confidentiality per HIPAA and company policy.

Aufgaben

• Initiate the sales process by scheduling consultations with new and existing clients and describing services knowledgeably.
• Meet with clients to review services, create personalized treatment plans, and educate on offerings.
• Close sales by explaining product capabilities, addressing objections, and arranging financing options when needed.
• Upsell and cross-sell services to existing clients and identify new opportunities.
• Collaborate with location staff and managers to drive new business to the spa.
• Review client books and schedules to uncover upsell opportunities and optimize schedules.
• Adhere to company policies to ensure streamlined processes.
• Keep CRM up-to-date with accurate client interactions.
• Build and maintain positive relationships with clients and team members to achieve targets.
• Proactively reach out to clients to drive growth.

Kenntnisse

Sales experience

Customer service

Aesthetics knowledge

HIPAA compliance

Tools

CRM software

Jobbeschreibung

It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. To fulfill our mission of making people feel unstoppable in their everyday lives, we want passionate, positive, and polished individuals to join us. That’s where you come in. Join the exciting culture at It’s A Secret Med Spa Medspa and become a part of our big, fabulous family while taking your skills to the next level. You’re going to love it here!

Job Responsibilities

• Initiate the sales process by scheduling consultations with new and existing clients, warm leads, and thoroughlydescribing our services and skincare products with an expert knowledge base and consistency.
• Meet with each new client and give them an overview of our services, create a custom treatment plan to achieve their goals, and ensure they are comfortable and well educated about our wide variety of service offerings.
• Build rapport and closesaleswith potential clients by explaining product and service capabilities, overcoming objections, and preparing financing contracts with lenders such as Cherry Finance and Care Credit.
• Expandsaleswithin existing accounts by introducing new products and services
• Recommend and up-sell new services by evaluating the client's current aesthetic treatment processes.
• Partner with location providers and manager to find ways to drive new business into the spa
• Work with providers to dig into their client books and schedules and help them uncover potential upsell opportunities
• Comply with all company policies and procedures to ensure streamlined processes
• Ensure customer relationship management (CRM) system is accurately updated and utilized with all customer interactions.
• Maintain collaborative relationships with peers and achieve results with a win-together mentality.
• Possess an entrepreneurial spirit; Proactively outreach to current and potential clients to drive results

Required Skills, Qualifications, and Experience

• Previous sales experience of 2+ year(s) required.
• Flexible schedule with the ability to work weekends as needed
• Previous experience working in a med spa or aesthetics industry
• Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative
• Enthusiastic, friendly and energetic personality with a genuinedesire to provide outstanding service
• Must Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
• Must maintain a high level of integrity with a strong ethical foundation
• Ability to work in spa locations within the immediate vicinity as needed