Upscale Server - Guest-Centered Hospitality

Benihana; Chandler (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Dining discounts

Onsite meals

Career development

Paid sick time

Paid time off

EAP

Commuter benefits

Dependent care benefits

Job summary

THE ONE GROUP in Chandler, AZ is seeking a Server who delivers exceptional service in a vibrant Vibe Dining environment. You will anticipate guest needs, recommend menu items, and ensure every guest leaves with a memorable experience.

Ideal candidates have prior serving experience in high-volume, upscale dining and possess strong knowledge of food, wine, and cocktails. You should multi-task, stay composed under pressure, communicate clearly, and be available to work nights, weekends, and

Qualifications

• Previous serving experience in high-volume, upscale dining preferred.
• Knowledge of food, wine, and cocktails.
• Ability to multi-task and work under pressure.
• Excellent communication and guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guiding them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Guest service excellence

Upscale dining

Multi-tasking

Communication skills

Stand/walk long periods

Job description

THE ONE GROUP in Chandler, AZ is seeking a Server who delivers exceptional service in a vibrant Vibe Dining environment. You will anticipate guest needs, recommend menu items, and ensure every guest leaves with a memorable experience.

Ideal candidates have prior serving experience in high-volume, upscale dining and possess strong knowledge of food, wine, and cocktails. You should multi-task, stay composed under pressure, communicate clearly, and be available to work nights, weekends, and