Upscale Restaurant Server — Guest Experience Specialist

Pyramid Global Hospitality; Captiva (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off & Holidays

401(k) with company match

Low-cost Medical, Dental, Vision Plans

Commuter and Company-paid TollPrograms

Job summary

Pyramid Global Hospitality is hiring a Restaurant Server for South Seas on Captiva Island, Florida. Join a resort team delivering exceptional dining experiences across multiple venues, while representing a people-first, hospitality-focused culture.

Responsibilities include greeting guests, taking orders, making recommendations, handling payments, and collaborating with team members to ensure smooth service. Prior experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Must be 18 years of age or older to hold this role, serving/selling alcohol in FL.
• Alcohol awareness certification or ability to obtain required.
• Food Handlers Certification or ability to obtain required.
• Experience using POS systems preferred.

Responsibilities

• Provide warm, genuine, and professional service to every guest from arrival through departure.
• Create memorable guest experiences by anticipating needs and exceeding expectations.
• Present menus, explain daily specials, answer questions, and make knowledgeable food and beverage recommendations.
• Enter orders accurately into the POS system with any dietary restrictions and modifications.
• Serve food and beverages promptly while maintaining service standards.
• Maintain clean, organized service stations and assist with resetting tables as needed.
• Collaborate with hosts, bartenders, kitchen staff, and servers to ensure smooth operations.

Skills

Guest service

Communication

Interpersonal skills

Multitasking

Attention to detail

Teamwork

Education

High school diploma or equivalent

Alcohol awareness certification

Food Handlers Certification

Tools

POS systems

Driver's license

Job description

Pyramid Global Hospitality is hiring a Restaurant Server for South Seas on Captiva Island, Florida. Join a resort team delivering exceptional dining experiences across multiple venues, while representing a people-first, hospitality-focused culture.

Responsibilities include greeting guests, taking orders, making recommendations, handling payments, and collaborating with team members to ensure smooth service. Prior experience is preferred.