Upscale Restaurant Manager — Lead Team & Guest Experience

Mastro's Restaurants; Thousand Oaks (CA); On-site; USD 78,000 - 85,000; Full time

Benefits offered by this job

Training program

Career development

Employee discounts

Health benefits

Dental & vision

Life & disability

401(k)

Paid sick leave

Paid time off

Bonus potential

Job summary

Mastro’s Restaurants in Thousand Oaks, CA is seeking a restaurant manager to oversee daily operations, lead and develop staff, ensure exceptional guest experiences, and maintain high standards for service, food quality, and performance. The role requires at least 2+ years in upscale/fine dining management, extensive front-of-house knowledge, strong interpersonal and conflict resolution skills, and a hands-on leadership approach.

Monthly discretionary bonus potential.

Qualifications

• At least 2+ years of upscale / fine dining restaurant management experience.
• Extensive front of house knowledge; Advanced knowledge of financial aspects

Responsibilities

• Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands‑on, lead by example management style
• Utilizes leadership skills and motivates employees to ensure cost control and labor management
• Inspects establishment and observes workers and guests to ensure compliance with occupational, health, and safety standards and liquor regulations
• Ensures paperwork accuracy such as daily sales summary reports, petty cash reimbursement forms, and payroll records

Skills

Leadership

Guest relations

Communication

Conflict resolution

Interpersonal skills

Job description

Mastro’s Restaurants in Thousand Oaks, CA is seeking a restaurant manager to oversee daily operations, lead and develop staff, ensure exceptional guest experiences, and maintain high standards for service, food quality, and performance. The role requires at least 2+ years in upscale/fine dining management, extensive front-of-house knowledge, strong interpersonal and conflict resolution skills, and a hands-on leadership approach.

Monthly discretionary bonus potential.