Upscale Restaurant Host — Outstanding Guest Experience

The Marcus Corporation; Wisconsin; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive pay

Early wage access

Paid time off

Employee meal every shift

401(k) employer match

Employee discounts

Health benefits for part-time

Job summary

The Marcus Corporation is seeking a friendly and professional host for Mason Street Grill in Milwaukee to welcome guests, manage seating and reservations, and ensure an exceptional dining experience in a fast-paced, upscale environment.

The role emphasizes hospitality, team collaboration, and strong communication. Part-time, hourly, with competitive pay and perks including employee meals and discounts across Marcus properties.

Qualifications

• Passion for hospitality with excellent communication and guest service skills.
• Ability to stay organized and composed while managing multiple priorities in a fast-paced restaurant environment.
• Professional appearance and demeanor with the ability to create welcoming experiences for diverse guests.
• Strong attention to detail and confidence using reservation and seating management systems.
• Flexible availability, including evenings, weekends, and holidays; previous host, customer service, or hospitality experience is preferred.

Responsibilities

• Welcome guests with genuine hospitality, create a positive first impression, and provide exceptional service from arrival through departure.
• Manage reservations, waitlists, and seating arrangements to ensure efficient table flow and maximize the guest experience.
• Answer phone calls, assist with guest inquiries, and provide accurate information about dining options, hours, special events, and restaurant offerings.
• Coordinate closely with servers, bussers, and managers to maintain smooth restaurant operations and accommodate guest needs and special requests.
• Maintain a polished host stand and entrance area while ensuring guests are seated promptly and professionally in an upscale dining environment.

Skills

Hospitality

Communication

Organization

Professional appearance

Attention to detail

Flexible hours

Job description

The Marcus Corporation is seeking a friendly and professional host for Mason Street Grill in Milwaukee to welcome guests, manage seating and reservations, and ensure an exceptional dining experience in a fast-paced, upscale environment.

The role emphasizes hospitality, team collaboration, and strong communication. Part-time, hourly, with competitive pay and perks including employee meals and discounts across Marcus properties.