Upscale Restaurant Host - Hospitality & Reservations

Marcus Hotels & Resorts; Milwaukee (WI); Sur place; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Early wage access

Paid time off

Employee meal per shift

Room discounts

Health and welfare options available

Résumé du poste

Marcus Hotels & Resorts' Mason Street Grill in Milwaukee is seeking a dedicated host to welcome guests, manage reservations, and maintain an upscale entrance experience. You will coordinate with servers and managers to ensure smooth seating and exceptional hospitality.

Join a fast-paced, guest-focused team that values attention to detail, professional appearance, and flexible availability for evenings, weekends, and holidays. Complimentary meals and employee discounts apply.

Qualifications

• Passion for hospitality with excellent communication and guest service skills.
• Ability to stay organized and composed while managing multiple priorities in a fast-paced restaurant environment.
• Professional appearance and demeanor with the ability to create welcoming experiences for diverse guests.
• Strong attention to detail and confidence using reservation and seating management systems.
• Flexible availability, including evenings, weekends, and holidays; previous host, customer service, or hospitality experience is preferred.

Responsabilités

• Welcome guests with genuine hospitality, create a positive first impression, and provide exceptional service from arrival through departure.
• Manage reservations, waitlists, and seating arrangements to ensure efficient table flow and maximize the guest experience.
• Answer phone calls, assist with guest inquiries, and provide accurate information about dining options, hours, special events, and restaurant offerings.
• Coordinate closely with servers, bussers, and managers to maintain smooth restaurant operations and accommodate guest needs and special requests.
• Maintain a polished host stand and entrance area while ensuring guests are seated promptly and professionally in an upscale dining environment.

Connaissances

Hospitality

Guest service

Communication

Organization

Multitasking

Reservation systems

Professional appearance

Attention to detail

Flexibility

Experience preferred

Description du poste

Marcus Hotels & Resorts' Mason Street Grill in Milwaukee is seeking a dedicated host to welcome guests, manage reservations, and maintain an upscale entrance experience. You will coordinate with servers and managers to ensure smooth seating and exceptional hospitality.

Join a fast-paced, guest-focused team that values attention to detail, professional appearance, and flexible availability for evenings, weekends, and holidays. Complimentary meals and employee discounts apply.