Upscale In-Room Dining Server – Luxury Experience

Crosby-Hotel-LLC; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision benefits

Complimentary meals on shift

Uniform dry cleaning service

Commuter transit benefits

Education reimbursement up to $3,000

Job summary

Firmdale Hotels is seeking an In Room Dining Server for the Warren Street Hotel in New York. This non-exempt, full-time role reports to the Food & Beverage Manager and focuses on delivering exceptional service in a luxury setting.

You will need strong communication, reliability, and a passion for food and beverage, with the ability to upsell and maintain high standards during peak times. Requires knowledge of Micros POS and flexibility for AM/PM shifts.

Qualifications

• Experience as a Room Service or a Server in a hotel or fine dining setting.
• Strong communication and guest-reading ability to ensure quality service.

Responsibilities

• Provide top-level room service in a luxury setting.
• Communicate well, be dependable, and enthusiastic to match cuisine quality.
• Read guests properly to ensure a memorable experience.
• Utilize upselling techniques to enhance guest satisfaction and revenue.

Skills

Customer service

Communication

Upselling

Attention to detail

Tools

Micros POS System

Job description

Firmdale Hotels is seeking an In Room Dining Server for the Warren Street Hotel in New York. This non-exempt, full-time role reports to the Food & Beverage Manager and focuses on delivering exceptional service in a luxury setting.

You will need strong communication, reliability, and a passion for food and beverage, with the ability to upsell and maintain high standards during peak times. Requires knowledge of Micros POS and flexibility for AM/PM shifts.